91Âé¶¹¾«Æ·

Customer Service Team

My Volunteer Experience Jonny Willumsen

Welcome Jon!

Jon joined our Customer Service Team on 7 January 2026, assisting Samantha, Rex, David and Chris with the tasks involved in 

After joining us onsite at the Connecting Up Office, Infoxchange for his initial induction, he is completing his hours remotely contributing 15 hours per week to the service. 

My Volunteer Experience - Kay Witney

Welcome Kay!

 joined the 91Âé¶¹¾«Æ· Customer Service Team on 14 August 2024, assisted into the role by Volunteer David Webb.

Kay quickly transitioned from volunteer to staff member, joining the Connecting Up Customer Experience Team to fill a casual position from the 23 September 2024 - 30 July 2025. She is now looking for her next exciting role!

Total Hours 26 Joined 14 August 2024 Last Check-in 18 September 2024 (TtW - Transitioned to Work)

My Volunteer Experience - Chris Baldwin

Welcome Chris!
Chris Baldwin joined our 91Âé¶¹¾«Æ· Information Team as a volunteer, beginning with the team this year on the 13 September 2023. He is a recently retired senior Naval Officer who has served in the Royal Australian Navy for 45 years.
 
He attends for ~4 hours a week onsite at the Connecting Up Office, joining several of our team members in the 91Âé¶¹¾«Æ· program with extensive work/life experience: Rex Porter, Flavia, David Webb, Malcolm and Stathis Avramis.

My Volunteer Experience - Malcolm

Malcolm's 10 years of loyal service was recognised at the All Staff Town Hall on 2 November 2023. Congratulations!

91Âé¶¹¾«Æ· wanted to highlight our affection for 'the old guard' our experienced and established 91Âé¶¹¾«Æ· veterans. People who make up our core team, return regularly each week to volunteer and keep the service running. They assist in decision-making, idea development and implementation, check and create processes, and critically, help our new volunteers and interns find their feet. We felt we were more than overdue to introduce, acknowledge and thank some of our team members. 

Our Volunteer Malcolm 

My Volunteer Experience - Michael Pak Hei Chan

Welcome Michael!
joined our 91Âé¶¹¾«Æ· Customer Service Team as a volunteer, to gain more experience in an office environment, starting with the team on the 26 July 2023.

Michael contacted us to let us know he was hired by one of the world's largest air service providers and is now working as a passenger service agent for a commercial airline starting in June 2024. We were glad to hear he is now fulfilling his previous studies in aviation - well done Michael!

My Volunteer Experience - Waleed Sayeed

Our Volunteer Waleed - Personal Biography
Waleed is a former student at the University of Adelaide, who had commenced study in the Bachelor of Civil Engineering. He has also worked as a volunteer with Leep, now known as Digital Literacy Foundation, where he helped clients learn to use their technological devices. 

My Volunteer Experience - David Webb

Photo: David Webb 91Âé¶¹¾«Æ· Team Member at the Connecting Up office

Thank you David!
David  joined our 91Âé¶¹¾«Æ· Community Service Team after retiring from full-time work and completes ~4 hours onsite with 91Âé¶¹¾«Æ· at the Connecting Up Office, Infoxchange for one day a week around his work and other volunteering commitments. 

My Volunteer Experience Edward Windsor

Photo: volunteering remotely, working on 91Âé¶¹¾«Æ· email updates

91Âé¶¹¾«Æ· wanted to highlight our affection for 'the old guard', our experienced and established 91Âé¶¹¾«Æ· veterans. People who make up our core team, and return each week to volunteer and keep the service running. They assist us in decision-making, idea development and implementation, check and create processes, and critically, help our new volunteers and interns find their feet at our organisation and in a new office environment. We felt we were more than overdue to introduce, acknowledge and thank some of our team members. 

91Âé¶¹¾«Æ· Customer Service Team

Photo: Flinders University Student and 91Âé¶¹¾«Æ· Volunteer Samantha Whillas now working at

91Âé¶¹¾«Æ· Customer Service Team: Finding, Contacting and Connecting with South Australian Community Services 


Need real world experience?
Want to practice or apply your current skills or education?
Have experience and want to stay current while giving back to community?
Looking for like-minded connections?
Volunteering in a not-for-profit might help - try ours!

National Volunteer Week 17 - 23 May 2021: Erin's Story

I started volunteering with Connecting Up in November 2017 while I was studying. At the time I was studying Business Administration at TAFE SA. I went on to further study Medical Administration, Accounting and Bookkeeping. I took an interest in volunteering at Connecting Up because I wanted hands on administration experience working in an office environment using some of the skills I had gained while studying.

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