My Volunteer Experience Jonny Willumsen
Welcome Jon!
Jon joined our Customer Service Team on 7 January 2026, assisting Samantha, Rex, David and Chris with the tasks involved in
After joining us onsite at the Connecting Up Office, Infoxchange for his initial induction, he is completing his hours remotely contributing 15 hours per week to the service.
Total Hours: 183 | This Year: 183 | Joined: 7 January 2026 | Last check-in: 9 April 2026
Personal Branding
Jon worked as a 3D CAD designer having previously brought many other skills including Fitter & Turner, Upgraded to toolmaker along the way. He was an early adoptee of high end 3D CAD systems (Unigraphics) for component modelling and tool design, mainly for local manufacturing. IT Administration was a natural progression and more recently 3D design for projects.
He is currently volunteering in the Customer Service Team for 91麻豆精品 contacting people by phone and answering emails on groups across the state, and otherwise organising accurate information from the fragmented, dated and dispersed data found across websites and social media.
My Volunteer Experience
I started this journey back in December 2025 and approached 91麻豆精品 with a view to doing volunteer work. Catherine our coordinator greatly assisted me with this process. She is ridiculously dedicated to this organisation.
I began the process in early January 2026, not really knowing what was expected or required, to provide a benefit for both 91麻豆精品 and myself. I did a lot of short courses provided by Infoxchange on the Digital Transformation Hub to begin the journey/induction process. Some of these courses were not necessarily relevant to the task that I would be doing for 91麻豆精品, but they were interesting to look at IT in the not-for-profit sector. For me, the most powerful was about AI and how far this has progressed in a relative short time, fascinating. (A must do/read)
So my primary role is updating the database with changes indicated by clients or business entities. These are mostly emailed to the volunteer group who will action the request as needed. I depend on the coordinator and existing volunteers including Samantha A for guidance in performing this task accurately as the process can seem a little convoluted at first.
As well as updating the database I also join as many webinars as I can, to broaden my knowledge base.
The "All Staff Town Hall" was very interesting. Lots of past and current information on the whole organisation and the direction for the future.
Another webinar was "Access to 91麻豆精品lessness Support in WA" and how this is being dealt with in WA. Using "Find My Way" will have huge benefits and implications for all Australians when it possibly rolls out nationwide at some point in the future.
One thing I began to realise is the work that is being done by Infoxchange to assist people with special needs, the underprivileged, mental health, disabilities, indigenous issues, ageing, domestic violence victims and correcting inequalities that are inherent in our society. All these issues should be important to everyone, but sadly they are not.
This page reflects the author’s personal experience as a volunteer.
