Aged Care Complaints Commissioner
Aged Care Complaints Commissioner
Melbourne, Victoria 3000
1800 951 822
Aged Care Quality and Safety Commission GPO Box 9819 Adelaide, SA 5000
Hours:
Mon - Fri 9am - 5pm
Contact:
To lodge a complaint about an aged care service provider or to share your concerns about an aged care provider for an upcoming audit or quality review:
1800 951 822 (free call)
1800 951 822 (free call)
The offices of the "Australian Aged Care Quality Agency" and the "Aged Care Complaints Commissioner" have been merged into the as of Jan 2019.
The Aged Care Complaints Commissioner provides a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged care services subsidised by the Australian Government.
Information
Services
- Resolve complaints about aged care services
- Educate people and aged care providers about the best ways to handle complaints and the issues they raise
Last updated: 18/11/2025
Information provided for: Interstate: Victoria
This record was updated by: Volunteer Rex.
Information provided for: Interstate: Victoria
This record was updated by: Volunteer Rex.
Council: VIC
Electorate (State): VIC
